Sales Policy

Effective Date: February 12, 2025

At BETOPIX, we are committed to providing a seamless and secure shopping experience for our customers. This Sales Policy outlines the terms and conditions governing purchases, pricing, promotions, and order processing on bettopix.com. By placing an order, you agree to the terms below.

1. Order Processing & Confirmation

✔ All orders placed on BETOPIX are subject to verification and approval.
✔ Customers will receive an order confirmation email upon successful purchase.
✔ Processing time for orders is typically 1-3 business days, excluding weekends and holidays.
✔ Custom or personalized jewelry orders may require additional processing time.

2. Pricing & Payment Methods

✔ All prices listed on bettopix.com are in USD (or local currency if applicable).
✔ Prices are subject to change without prior notice, but once an order is placed, the price is locked in.
✔ We accept major credit/debit cards, PayPal, and other secure payment methods.
✔ Payments are processed using SSL encryption to ensure transaction security.

3. Promotions, Discounts & Coupons

✔ Promotional discounts, coupon codes, and special offers are valid for a limited time only.
✔ Discounts cannot be combined unless stated otherwise.
✔ Some promotions may have minimum purchase requirements or apply only to specific collections.
✔ BETOPIX reserves the right to modify or cancel promotions at any time without notice.

4. Shipping & Delivery

✔ We offer worldwide shipping to most countries.
✔ Shipping fees vary based on location and will be calculated at checkout.
✔ Estimated delivery time:

  • Standard Shipping: 7-15 business days
  • Express Shipping: 3-7 business days
    ✔ BETOPIX is not responsible for shipping delays caused by customs, weather, or carrier issues.
    ✔ Customers are responsible for any applicable import duties, taxes, or customs fees.

5. Cancellations & Order Changes

✔ Customers may cancel or modify their order within 24 hours of placing it.
✔ After 24 hours, we cannot guarantee changes or cancellations as processing begins immediately.
✔ Contact our support team at contact@bettopix.com for assistance.

6. Return & Refund Policy

✔ 30-Day Return Policy: Unworn and unused items can be returned within 30 days of delivery.
✔ Custom-made or engraved items cannot be returned unless defective.
✔ Refunds will be processed within 5-10 business days after receiving the returned item.
✔ Read our full Refund and Return Policy for details.

7. Warranty & Quality Assurance

✔ All BETOPIX jewelry comes with a warranty against manufacturing defects.
✔ Customers should report any issues within 7 days of receiving the item for resolution.
✔ The warranty does not cover normal wear and tear, accidental damage, or improper use.

8. Customer Support & Assistance

For any order-related inquiries, please contact us:

📍 Address: 23 Malcolm Rd, Llangaffo, United Kingdom
📞 Phone Number: 077 1091 3860
📧 Email: contact@bettopix
🌐 Website: bettopix.com