Refund and Return Policy

1. Introduction

Effective November 8, 2024

Thank you for shopping with Bet Kids Toys! We are dedicated to ensuring that you are satisfied with your purchase. This Refund and Return Policy outlines the terms and conditions for returning items and requesting refunds.

2. Return Period

You may return items within 30 days of receiving them.

3. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
  • Proof of Purchase: A receipt or proof of purchase must be included with the return.

4. Non-Refundable Items

The following items are not eligible for returns or refunds:

  • Final Sale Items: Items marked as final sale.
  • Personalized or Custom Products: Items that have been customized or personalized.
  • Digital Products: Downloadable or digital items.

5. How to Return an Item

To return an item, please follow these steps:

  1. Request a Return Authorization: Contact us at info@bettopix.xyz or Hotline +19368347215 to request a return authorization. Please provide your order number and the reason for the return.
  2. Package the Item: Securely pack the item in its original packaging.
  3. Return Shipping: Send the item to the following address:

    Bet Kids Toys
    2463 Perry Street, United States

    You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or damaged item).

  4. Processing the Return: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.

6. Refunds

If your return is approved, we will process a refund to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

7. Exchanges

If you prefer to exchange an item instead of requesting a refund, please contact us to arrange for a replacement. The item being exchanged must meet the return eligibility criteria outlined above.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at
Email: info@bettopix.xyz or Hotline: +19368347215 so we can resolve the issue. We will provide instructions for returning the item and will cover the return shipping costs.

9. Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact us:

Bet Kids Toys

Address: 2463 Perry Street, United States
Email: info@bettopix.xyz
Hotline: +19368347215