Sales Policy

Effective Date: November 8, 2024
Contact Information:

  • Address: 2463 Perry Street, United States
  • Email: info@bettopix.xyz
  • Hotline: +1 936-834-7215

1. Introduction

At bettopix.xyz, we are committed to delivering high-quality children’s toys with an emphasis on safety, creativity, and fun. Our Sales Policy outlines the terms and conditions of sales, returns, refunds, and exchanges. We strive to ensure clarity and transparency for our customers, enabling them to shop with confidence and satisfaction.

2. Purchase Agreement

By purchasing products from bettopix.xyz, customers agree to comply with the terms outlined in this Sales Policy. Customers must be at least 18 years old or have the consent of a parent or guardian to make purchases on our website. This agreement is legally binding between bettopix.xyz and the customer.

3. Product Descriptions and Availability

We make every effort to ensure that the descriptions and images of products on our website are accurate and up-to-date. However, we do not guarantee that all products will be available at all times. Availability may vary based on supply, demand, and other factors. We reserve the right to discontinue any product at any time without notice.

4. Pricing Policy

  • Pricing: All prices listed on bettopix.xyz are in U.S. dollars and are subject to change without prior notice. Prices do not include shipping fees or applicable taxes.
  • Discounts & Promotions: We may offer discounts and promotions on specific products. Promotions are time-limited, and their terms and conditions will be specified at the time of the offer. Promotional prices are valid only during the promotion period.
  • Pricing Errors: While we strive to provide accurate pricing information, errors may occasionally occur. In such cases, we reserve the right to cancel orders affected by pricing errors and will notify customers promptly.

5. Ordering Process

  • Order Confirmation: After placing an order, customers will receive an order confirmation email. This email includes a summary of the order, shipping information, and payment details.
  • Order Processing: Orders are processed within 1-2 business days after payment confirmation. Customers will receive an email notification when their order has shipped.
  • Order Modifications & Cancellations: Once an order has been placed, modifications or cancellations may not be possible. If a cancellation request is necessary, please contact our customer service team as soon as possible. We will do our best to accommodate such requests, but we cannot guarantee success if the order is already processed.

6. Shipping Policy

  • Shipping Methods: We offer various shipping methods to suit customer needs. Available options and costs will be displayed during the checkout process.
  • Delivery Times: Estimated delivery times vary based on location and shipping method. While we strive to deliver orders promptly, unforeseen delays may occur due to weather, holidays, or courier issues.
  • Shipping Fees: Shipping fees are calculated at checkout based on weight, dimensions, and destination. Customers are responsible for any additional charges, such as customs duties or taxes, associated with international shipping.
  • Tracking Orders: Once an order has shipped, customers will receive a tracking number via email. This number allows customers to monitor their shipment’s progress and estimated delivery date.

7. Payment Policy

  • Accepted Payment Methods: We accept major credit cards, PayPal, and other secure payment methods. Payment information is encrypted and processed securely.
  • Currency: All transactions are processed in U.S. dollars (USD).
  • Payment Security: We prioritize security and employ SSL (Secure Sockets Layer) technology to ensure that customer payment information is protected.

8. Return & Refund Policy

For complete details, please refer to our Refund and Returns Policy.

  • Eligibility for Returns: Customers may return unused products in their original packaging within 30 days of delivery. Products must be in resaleable condition, with all original tags and accessories included.
  • Refunds: Refunds will be processed within 7-10 business days of receiving the returned items. Refunds are issued to the original payment method only.
  • Exchanges: Customers who wish to exchange a product should initiate a return and then place a new order for the desired item. Availability of exchanged items is not guaranteed.
  • Non-Returnable Items: Certain items, including personalized and clearance products, are non-returnable.

9. Customer Support

Our dedicated customer support team is here to assist you with any inquiries or issues related to orders, products, and general policies. Contact us via:

We aim to respond within 24 hours on business days.

10. Warranty and Product Safety

  • Product Warranty: All products sold on bettopix.xyz come with a manufacturer’s warranty (if applicable). Warranty periods and coverage may vary by product type and brand.
  • Safety Standards: All children’s toys on our website meet the applicable safety standards and certifications. We prioritize safety in product selection to ensure that children can enjoy safe and quality toys.

11. Limitation of Liability

bettopix.xyz is not liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products. Customers are encouraged to read all product descriptions and specifications carefully before making a purchase.

12. Changes to the Sales Policy

bettopix.xyz reserves the right to amend this Sales Policy at any time. Changes will take effect on the date of publication on our website. Customers are encouraged to review this policy regularly to stay informed of updates.

13. Dispute Resolution

In the event of a dispute, we encourage customers to contact our customer service team first. If an issue cannot be resolved informally, it may be subject to arbitration or litigation under applicable laws.

14. Governing Law

This Sales Policy is governed by the laws of the United States. Any legal action relating to purchases made on bettopix.xyz shall be filed in an appropriate court within the jurisdiction.